2019 World Credit Union Conference

News Releases

Find a recap of all four days of the 2019 WCUC in our News Releases.

News Releases

Conference Photos

Relive the excitement of the conference with pictures from the four-day event.

Conference Photos

Connect with Us!

Check out the conference hashtag #WCUC2019 on Twitter!

Connect with Us!

How to Access Presentations

An email with the password to download all conference presentations was sent to the email you registered with for the conference. For questions, please contact Kadie Hochmuth at khochmuth@woccu.org.

Monday, 29 July

Powering Your Business with Mastercard

DownloadSpeakers: Rodrigo de Paula, Juan Zavala

Emerging Technologies: Blockchain 101

DownloadSpeaker: Hyder Hassan

How Do You Prepare for Central Bank Inspection?

DownloadSpeaker: Simone Proctor

Management and Regulators

DownloadSpeaker: Pierre Seguin

The Future of Mobility

DownloadSpeaker: Tony Boutelle

Living and Growing with an Engagement Strategy

DownloadSpeaker: d. Tyler Miller

Together Better – Small Credit Unions Collaborate for Innovation & Efficiency

DownloadSpeakers: Scott Butterfield, Shirley Cate, Teri Robinson, Aylmer Irish

Developing Strategies for Caribbean Market Trends

DownloadSpeaker: Sunita Tiwari

Next Gen Regulation

DownloadSpeakers: Chris Donald, Ryan Donovan, Denis Felix

Identity: Perception and Reality

DownloadSpeaker: Erin Wolf

Tuesday, 30 July

Disruption and Disintermediation: Credit Unions in Emerging Markets

DownloadSpeakers: Murray Gardiner, Kalin Radev

Credit Unions in the 21st Century

DownloadSpeaker: Adam Lee

IFRS 9 for Cooperatives

DownloadSpeaker: Sohini Chowdhury

#StepUp for Sustainability – Doing the Right Thing is also Good Business

DownloadSpeakers: George Ombado, Brett Martinez, Manfred Dasenbrock, Elenita San Roque
Moderator: Susan Mitchell

WOCCU and Visa: Payments Innovation Collaboration

DownloadSpeakers: Todd Mazurek, Megan O'Donnell, Doug Leighton

How Cognitive Technology Can Help to Provide a Better Service to Members

DownloadSpeaker: Felipe Sessin

The Impact of Stress Testing, IFRS9 vs CECL on the Performance of Lending Portfolios and Balance Sheets

DownloadSpeakers: Deniz Tudor, Cristian DeRitis

Supplemental Capital for Cooperatives

DownloadSpeakers: Dave Taylor, Eric Richard

Future of Cross-Cultures, Countries and People: a Young Professional Perspective

DownloadSpeakers: Dorwin Manzano, Paul Norgrove, Gisele Gomes, Melissa Swee
Moderator: Brandi Stankovic

Wednesday, 31 July

How Credit Unions Can Excel in Customer Experience (CX) – The Irish Perspective

DownloadSpeaker: Paul Bailey

AML/CFT - Current Trends

DownloadSpeakers: Andy Price, Kieron Cacho

Market Segmentation the Key to Customer Satisfaction – A Caribbean Perspective

DownloadSpeaker: Denise Julien

Implementing a Credit Union Values-Based Business Model

DownloadSpeakers: Karen Miner, Cory Munden, Tracey Kliesch

Why You Cannot Have Diversity Without Inclusion

DownloadSpeaker: Tonita Webb