2025 WCUC Presentations

 
Below are downland links for the presentations we have received speaker consent to share. If you do not see a session listed, the speaker(s) are not able to share their slides to do confidential content or privacy.
 

An email with the password to download all conference presentations was sent to the email you registered with for the conference.

For questions, please contact Kadie Hochmuth at khochmuth@woccu.org.

Monday, 14 July 2025

Keynote: Building Trust Is the Only Future That Matters
Confidence Staveley 
Empowering Future Cooperative Leaders-Sicredis Youth Development JourneyKeyla Rodrigues and Suellen Batista
Identifying Credit Unions Among Financial Institutions Building a Unique and Trustworthy Brand
Mariia Slovikovska
Improving the Member Experience with Innovation and Human Connection
Cesar Gioda Bochi
Why Strategy Fails A Love Story
Jonathan Newell Roberts
Leading Organizational Change: From Theory to Practice
Heather McKissick

Tuesday, 15 July 2025


Beyond Bank Metrics Redefining Brand Success for Credit Unions
Flavio Pina
Hot Topics and Emerging Cyber Risks in a Regulated Environment
Daniel Medici
Immersive Learning in Credit Unions AI and VR Transform Employee Training
Adrian Moise
Addressing Governance Challenges in Credit Unions
Barry Harrington, Robin Levy, Fumbani Nyangulu and Erin O'Hern
Shaping the Future Cultivating Long-Term Sustainability in Credit Unions with Young Leadership
Melissa Robinson
Digital Financial Literacy Implementation and Monitoring 
Prakash Koirala
What Credit Unions Can Learn from Michelin-Starred Restaurants
Mark Meyer

Wednesday, 16 July 2025

Beyond Loyalty How Credit Unions Can Attract  Engage and Retain Digital Native Members
Tomasz Blicharz and Wojciech Nowak
Creating Impact at Scale
Marcio Zwierewicz and Wellington Holbrook
Crossing Borders: Enhancing Member Experience in Global Payments
Todd Mazurek and Asad Haider
Korean Credit Unions Efforts to Attract Younger Members for Securing Future Customers
Jonghwan Jang and Seo Jeong Choi
Peaceful Collaboration How Politics and Growth Go Hand in Hand
Robin Fieth, Matt Bland, Clara Pedroso Maffia
Shared Success Leveraging Executive Talent Across Credit Unions
Raena Leang and Karen Griffo

The Art of Compliant Contemporary Governance
Kathryn Dickson and Fi Mercer